How to Attach a File to a Discussion Reply

Attaching a file to your discussion reply

Attachments can often provide context and sometimes the necessary resources for others to help assist with an issue you may be facing. To attach a file to a discussion reply please follow these steps:

• Select on the Blue chat bubble icon " Reply" which brings up the "Quick Reply Editor"
  
• On the top right hand corner of the "Quick Reply Editor" select "Use advanced editor" to navigate to the "Create Advanced Comment" page
  
• On the  "Create Advanced Comment" page select " Attach" to bring up the "File Upload" pop-up
  
• Select the file on your computer that you'd like to attach to your post and select "Open"
• Once you're done crafting your reply and can verify that your attachment has been successfully added to your post make sure to select the blue "Add Reply" button to publish
  

PLEASE NOTE: If viewing recent discussion activity within the community "Inbox" there is no option to "Use advanced editor". This is an unfortunate software limitation and the work around is to visit the discussion directly by selecting the title of the discussion to visit the permalink and add your reply with an attachment.